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Further Information and Terms and Conditions

Arrival and departure in hotel room or hotel apartment

Arrival from 3:00 p.m., departure until 10:30 a.m.
Arrival and departure in holiday home/holiday chalet
Arrival from 4:00 p.m., departure until 10:30 a.m.

Room for the day

Depending on availability, we are happy to let you stay in the room until 5:00 p.m. on the day of your departure. In this case, we charge the day room rate of € 50.--. Please ask at the reception desk.

Our HB prices include the following services
Overnight stay with half-board (featuring breakfast buffet and a 4-course choice menu and salad buffet in the evening).
Use of indoor pool and beach. For each double room two deckchairs and one sunshade are available.
Child care in the hotel’s own kid’s club is offered in the months of July/August

Bed & Breakfast
If you book the Bed & Breakfast arrangement, € 5.- per person and day is deducted from the respective room price.

No-smoking rooms
All rooms belonging to the hotel complex are designated as non-smoking. We would kindly request all smokers not to smoke in their rooms. Thanks very much for understanding. Ashtrays are provided on the terraces/balconies.

Child reduction for extra bed (as 3rd person)

Children up to the age of 4 in their parent’s room incl. bed & breakfast stay for free
Children from 5 to 14 pay € 28.--/incl. HB per day
Weekends & public holidays
With weekend reservations (Thursday to Sunday) and short stays on public holidays (up to 3 overnight stays) we charge 10% surcharge to the respective room prices.

Dogs
Your four-legged friend is welcome. The day rate for dogs is € 8.-- excluding dog food
Underground car park
The parking spaces in our underground car park are available at a price of € 6.--/day.

Cancellation terms
In accordance with Austrian hotel contract regulations. Cancellations must be in writing. We recommend taking out travel cancellation insurance.
In the event of late arrival or early departure, the room price shall be charged for the booked period.
Place of jurisdiction Austria / District court Völkermarkt or Klagenfurt
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